Privacy Policy
INTRODUCTION
Welcome to FEROYAL. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our store.
By accessing or using our website, you agree to the practices outlined in this Privacy Policy.
INFORMATION WE COLLECT
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Personal Information
- When you make a purchase or contact us, we collect information you provide, such as your name, email address, phone number, shipping address, and payment details.
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Order Information
- Shopify may automatically collect certain data to support the ordering process, such as your device type and session information. This helps us provide a smooth shopping experience.
HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Process and fulfill your orders, including shipping and payment.
- Communicate with you about your orders, promotions, and updates.
- Ensure compliance with applicable laws and provide a secure shopping experience.
SHARING YOUR INFORMATION
FEROYAL does not sell your personal information to third parties. However, your data may be shared in the following instances:
- Third-Party Suppliers and Shipping Partners: To process and ship your orders.
- Payment Processors: To securely handle your payment information.
DATA SECURITY
At FEROYAL, we are dedicated to safeguarding your personal information. We use Shopify's robust and secure platform to ensure your data is encrypted and protected during transactions.
Your trust is our priority. We regularly review our security measures to maintain a safe shopping environment. You can shop with confidence knowing that we are committed to protecting your privacy and data.
RETENTION OF INFORMATION
We retain your information only for as long as necessary to fulfill your order or comply with legal obligations.
COOKIES POLICY
FEROYAL uses Shopify’s built-in cookie system to enhance your shopping experience. Cookies help us remember your preferences, such as cart items, and provide personalised recommendations.
You can manage your cookie preferences through your browser settings.
CHANGES TO THIS POLICY
FEROYAL may update this Privacy Policy to reflect changes in our practices or legal requirements.
CONTACT US
If you have any questions or need assistance, you can reach out to us via:
- Instagram Direct Message: @feroyal.official
- Contact Form: Available on our website under "Contact Us."